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Investment case

and competitive advantage 

Significantly larger than closest peer, most established with 30 year track record

  • Most able to support customers (highest levels of product knowledge, customer support, processing expertise)
  • Able to provide customers with a full service and points of differentiation

Demonstrated financial and operating strength, cash generative

  • Security for stakeholders, including in the fulfilling of customer orders
  • Solid foundations to pursue growth and continue creating value
  • Able to provide increasing returns and benefits for all stakeholders

Multiple businesses and nationwide operations, deliveries and collection service

  • Most comprehensive offering for customers (both locally and nationally)
  • Multiple opportunities to capture revenue across broadest customer base

Large inventory position and long-established supplier relationships

  • Greatest product offering, and availability, for customers
  • Volume-related financial and other benefits from leveraging of group scale

Significant scope to capture larger share of marketplace

  • Opportunity to outperform the market and take share
  • Growth projects already demonstrating success and additional revenue

Improvements and additions made to the service propositions for all customer segments

  • More convenient ways of doing business, with lower cost to serve
  • Positive feedback from both customers and employees

Newly launched curated suite of digital products and applications

  • Industry-leading digitalisation (big differentiator in the marketplace)
  • Increased opportunity to capture additional revenue through different avenues and customer segments

Increasing digitalisation and modernisation across the group

  • Reduces the overall cost to serve
  • Customers benefit from more efficient and convenient ways of doing business with Headlam
  • Remaining relevant to customers’ changing needs

Focused on improving operating and financial performance

  • Improvements to both operating margin and working practices
  • Significant cost savings, higher drop-through rate on additional revenue

Increasing investment in the network (estate and systems)

  • Improved working environment and customer service
  • Supports long-term sustainable growth for the benefit of all stakeholders

High levels of corporate governance demonstrated over many years

  • Focus on risk mitigation and long-term sustainability
  • Provides high degree of comfort for stakeholders
  • Engagement with all key stakeholders, and consideration of interests

Comprehensive strategy, with active focus on its development and delivery

  • Opportunities identified alongside risk mitigation
  • Provides advantage against peers (stakeholder relationships, recruitment, and winning new business)